At Bhavisa Home Care, we are committed to protecting the privacy and security of our customers' personal information. This policy outlines how we collect, use, store, and protect your data.
We collect basic personal information such as:
Phone Number
Email Address
Residential Address
Appliance Details (for service)
This information is collected via service request forms, phone calls, WhatsApp, or emails strictly for business and service-related purposes.
Customer data is used solely for:
Scheduling appointments
Providing service-related communication
Internal records and billing
Feedback and service improvement purposes
We do not sell or rent your personal information.
Bhavisa Home Care implements reasonable physical, electronic, and managerial procedures to protect customer data from unauthorized access, misuse, or disclosure.
Sensitive data is handled with confidentiality and stored securely.
We do not share customer information with third parties, vendors, or advertisers without prior consent.
Information may be disclosed only when legally required by government or law enforcement agencies.
Our website may use cookies to:
Improve website usability
Remember user preferences
Analyze website traffic
You may choose to disable cookies via your browser settings, although this may limit some site functionality.
We retain personal data only for:
As long as needed for service delivery and customer support
As required by applicable Indian tax, legal, or accounting obligations
Once no longer needed, the data is securely deleted or anonymized.
As a user, you have the right to:
Request access to your data
Request correction or deletion of inaccurate information
Withdraw consent to contact or data use at any time
This Privacy Policy may be updated periodically to reflect service improvements, changes in legal requirements, or internal policy updates.
All changes will be posted on our website. We encourage customers to review this policy from time to time.
